Elevate Remote Cybersecurity Support with TethrIT Now
In an era of rising cyber threats incident, real-time, effective support is crucial. VizaLogix’s TethrIT Now integrates AR and video technology, offering IT and cybersecurity firms a cutting-edge solution for remote guidance and enhanced security protocols.
Elevate Cybersecurity Support with TethrIT Now
In an era of rising cyber threats incident, real-time, effective support is crucial. Vizalogix TethrIT Now integrates AR and video technology, offering IT and cybersecurity firms a cutting-edge solution for remote guidance and enhanced security protocols.
Connect securely with Your IT Teams and Clients in Real-Time
Connect effortlessly with team members and clients using our encrypted video chat, enhanced with augmented reality (AR) guidance, all without the need for additional apps. With a simple two-step process, kickstart a secure video chat session on any device by sending a direct hyperlink via SMS or email.
Boost time and cost savings as well as customer satisfaction
Reduction of unproductive
on-site visits
Reduction of time and costs when training new technicians
Reduction in service agents required to run support programs
Boost time and cost savings as well as customer satisfaction
Reduction of unproductive truck rolls
Reduction in time and costs when training new technicians
Reduction in service agents required to run support programs
Empower Your IT and Remote Cybersecurity
Support with TethrIT Now
Resolve Previously On-Site Issues Remotely:
While most IT challenges are addressed remotely, TethrIt Now empowers firms to tackle even those intricate issues that previously necessitated on-site visits, all from a remote setting with Augmented Reality guidance.
Effortless Live Video Protocols:
As cybersecurity demands evolve, live video for password resets and info sharing becomes paramount. TethrIt Now streamlines this process, providing a compatible link to initiate a secure video call on any device equipped with a camera and browser.
Verify Issues Before Dispatching Technicians:
Avoid unnecessary technician visits by verifying or solving the problem remotely, saving time and resources.
Reduce Labor Hours Waste:
Optimize efficiency by eliminating the need for multiple on-site visits, reducing travel time and costs.
Increase Billable Hours:
Extend your service offerings and increase billable hours by providing remote assistance, even without physical presence.
Enhance Customer Experience:
Offer a modern, efficient, and tech-forward experience for your clients, setting your firm apart in the IT and cybersecurity industry.
Effortless Integration
TethrIt seamlessly integrates with top customer service platforms and hardware. Whether your firm relies on specific IT management tools or cybersecurity platforms, our solution ensures a smooth integration with your existing systems.
Unlock the Power of Natural Language Processing (NLP)
Natural Language Processing (NLP) might sound complex, but when combined with TethrIt Now, it becomes a powerful tool for enhancing customer satisfaction effortlessly. NLP captures and analyzes human conversations, enabling remarkable benefits such as:
Rapid Answers:
Subject matter experts can find answers to questions more quickly, ensuring efficient problem resolution.
Root Cause Identification:
Leaders can quickly identify the root causes of business challenges, leading to targeted improvements and streamlined operations.
Profitable Customer Insights:
Discover your most profitable customers and the reasons behind their loyalty, enabling you to tailor your strategies and provide exceptional service.
Streamlined Order Requests:
Identify and process order requests rapidly, boosting operational efficiency and ensuring prompt fulfillment.
Unleash the Power of TethrIt Now for Unprecedented Customer Interactions and Business Success.
TethrIt Now Features
Remote Visual Support
Remote support via a dedicated cloud based video system
Web-Based Platform
Web-based support on all devices. No app download needed
Multi-Party Calling
Multi-party conference calls without need for licenses
Video Database
Create a video repository for training and troubleshooting
AR Annotation & Pointer
Collaborate in real-time for a visually supportive experience
ERP & CRM Integration
integration with most ERPs and CRMs, including Intellidealer
Multi-Party Conferencing
Connect with multiple specialists when solving customer issues
Call Recording & NLP
Record and access support call data with NPL
Our Partners
FAQ (Frequently Asked Questions)
- TethrIT Now is a remote visual assistance platform that integrates AR and video technology, designed to enhance cybersecurity and IT support by providing real-time, secure remote guidance.
- It offers encrypted video chats with AR guidance, reducing on-site visits, enhancing remote issue resolution, and providing efficient support and training.
- Features include AR annotations, secure video calls, multi-party conferencing, ERP and CRM integration, and call recording with NLP.
- It reduces operational costs, improves efficiency, enhances customer satisfaction, and provides tools for remote troubleshooting and training.
- It integrates with major ERPs and CRMs, ensuring smooth data flow and enhanced support operations.