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Deliver Unparalleled Remote Food Industry Support with TethrIT Now

Vizalogix TethrIT Now integrates augmented reality (AR) and video technology, empowering food & beverage industry businesses to remotely guide teams through complex tasks. With real-time food industry support, AR overlays, and seamless video integration, TethrIT ensures efficient communication, enhanced collaboration, and increased productivity across your operations.

Deliver unparalleled support
with TethrIt Now

Vizalogix TethrIt Now integrates augmented reality (AR) and video technology, enabling food & beverage industry businesses to remotely guide individuals through complex tasks with real-time video tech support and AR overlays, ensuring efficient communication and collaboration while increasing productivity.

Connect with Your Customers in Real-Time for Remote Food Industry Support

Effortlessly connect with customers through real-time video chat, without the need for app downloads. With just a simple two-step process, initiate a remote support session on any device by sending a hyperlink via SMS or email. Deliver best-in-class visual customer service instantly with TethrIT’s seamless video integration for the food & beverage industry.

Boost Time and Cost Savings While Enhancing Customer Satisfaction with Remote Food Industry Support

34%

Reduction in unproductive truck rolls using TethrIT’s real-time video support.

51%

Reduction in time and costs when training new food industry technicians with AR technology

32%

Reduction in service agents required to manage remote support programs, optimizing efficiency and customer satisfaction.

Boost time and cost savings as well as customer satisfaction

34%

Reduction of unproductive truck rolls

51%

Reduction in time and costs when training new technicians

32%

Reduction in service agents required to run support programs

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With TethrIt Now, you will be able to:

Reinforce and Improve Customer Service:

Deliver exceptional customer service and foster loyalty by guiding customers through troubleshooting steps and resolving issues with remote food industry support.

Verify Issues Before Dispatching Technicians:

Save time and resources by remotely verifying issues, reducing unnecessary technician visits with real-time support.

Reduce Labor Hours Waste:
Optimize efficiency by eliminating multiple on-site visits, cutting down on travel time and costs through AR technology in the food industry.

Monetize Tech Advice:
Create a new revenue stream by offering remote technical advice as a service, capitalizing on your expertise in the food & beverage industry.

Increase Billable Hours:
Expand your service offerings and increase billable hours by providing remote assistance, enhancing productivity without the need for physical presence.

Enhance Customer Experience:
Provide a seamless, convenient experience for your customers using advanced remote assistance technology, resulting in higher satisfaction levels across your food operations.

Effortless Integration for Remote Food Industry Support

TethrIT seamlessly integrates with leading customer service platforms and hardware in the food & beverage industry. Even if your preferred platform isn’t listed, our dedicated team ensures smooth integration with your contact center solution, enhancing your remote support capabilities.

Unlock the Power of Natural Language Processing (NLP) for Remote Food Industry Support

Natural Language Processing (NLP) might seem complex, but when integrated with TethrIT Now, it becomes an invaluable tool for effortlessly enhancing customer satisfaction in the food & beverage industry. NLP captures and analyzes human conversations, offering remarkable benefits such as:

Rapid Answers:

Enable subject matter experts to find solutions quickly, ensuring efficient problem resolution through real-time food industry support.

Root Cause Identification:

Empower leaders to swiftly identify the root causes of business challenges, driving targeted improvements and streamlined food operations.

Profitable Customer Insights:

Uncover your most profitable customers and understand the reasons behind their loyalty, allowing you to tailor strategies and deliver exceptional service.

Streamlined Order Requests:
Quickly identify and process order requests, boosting operational efficiency and ensuring prompt fulfillment in your food & beverage business.

Unleash the Power of TethrIt Now for Unprecedented Customer Interactions and Business Success.

TethrIt Now Features

Remote Video Support

Remote Visual Support

Remote support via a dedicated cloud based video system
web based platform

Web-Based Platform

Web-based support on all devices. No app download needed
Multi Party Calling

Multi-Party Calling

Multi-party conference calls without need for licenses

Video Library and Database

Video Database

Create a video repository for training and troubleshooting

AR support platform

AR Annotation & Pointer

Collaborate in real-time for a visually supportive experience
TethrIT integration with ERP and CRM systems for streamlined cybersecurity support

ERP & CRM Integration

integration with most ERPs and CRMs, including Intellidealer

Multi-Party Conferencing

Multi-Party Conferencing

Connect with multiple specialists when solving customer issues

Call Recording NLP

Call Recording & NLP

Record and access support call data with NPL

Our Partners

VOLVO
HEINEKEN
HITACHI
KOMATSU
MARMON HOLDINGS
SIEMENS
EMERSON
BOSCH